{"id":2,"date":"2022-09-14T01:21:07","date_gmt":"2022-09-14T01:21:07","guid":{"rendered":"http:\/\/kevinpaider.com\/?page_id=2"},"modified":"2025-09-17T13:02:28","modified_gmt":"2025-09-17T13:02:28","slug":"sample-page","status":"publish","type":"page","link":"https:\/\/kevinpaider.com\/?page_id=2","title":{"rendered":"Resume"},"content":{"rendered":"\n<p class=\"has-text-align-center has-black-color has-text-color has-large-font-size\"><strong>Professional Experience<\/strong><\/p>\n\n\n\n<p>This is a text version of my resume. For employers who would like a PDF copy with additional details, feel free to reach out to me at kevin@kevinpaider.com and I can provide a copy.<\/p>\n\n\n\n<p><em><strong>Systems Analyst<\/strong><br>Robert Half, Marysville, Ohio<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Install software onto physical and virtual machines to monitor manufacturing hardware<\/li>\n\n\n\n<li>Document workflows and problem resolution steps<\/li>\n\n\n\n<li>Work directly with engineers as well as other IT professionals to resolve issues<\/li>\n\n\n\n<li>Ensure backup servers and software are functional for manufacturing devices<\/li>\n\n\n\n<li>Create and deploy script fixes for various issues<\/li>\n\n\n\n<li>Troubleshoot issues with network, computer, and manufacturing device connectivity and functionality<\/li>\n<\/ul>\n\n\n\n<p><em><strong>Data Center Operations Engineer<\/strong><br>Akkodis, New Albany, Ohio<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Install new data center server hardware.<\/li>\n\n\n\n<li>Repair data center server hardware.<\/li>\n\n\n\n<li>Test and troubleshoot data center equipment.<\/li>\n\n\n\n<li>Install switches, routers, and other networking equipment.<\/li>\n\n\n\n<li>Configure and troubleshoot Linux operating systems.<\/li>\n\n\n\n<li>Assist peers in learning about the technologies we work with.<\/li>\n<\/ul>\n\n\n\n<p><strong><em>Production Support Analyst<\/em><\/strong><br><em>Insight Global, Newark, Ohio<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Perform weekly reports within IAM software to locate account discrepancies.<\/li>\n\n\n\n<li>Format reports into an easily read format for the team to perform work throughout the week.<\/li>\n\n\n\n<li>Adjust access issues in IAM software as needed, removing access or linking accounts.<\/li>\n\n\n\n<li>Update procedures to ensure fewer discrepancies continued into the future.<\/li>\n\n\n\n<li>Document changes as well as tested methods to correct large scale issues preventing corrections.<\/li>\n\n\n\n<li>Determine root causes of issues and report them as needed when they couldn&#8217;t directly be resolved.<\/li>\n\n\n\n<li>Assist others with their part of the work from the weekly report as needed.<\/li>\n<\/ul>\n\n\n\n<p><em><strong>Technical Support Engineer<\/strong><\/em><br><em>Environmental Restoration, Fenton, Missouri<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide phone and desktop support for emergency response employees across the country.<\/li>\n\n\n\n<li>Troubleshoot and repair hardware, operating systems, and software.<\/li>\n\n\n\n<li>Educate end users on proper use of company hardware and applications.<\/li>\n\n\n\n<li>Create and update user accounts and workstation entries in Active Directory as needed.<\/li>\n\n\n\n<li>Plan and implement updates to end user software, including full system backup software.<\/li>\n\n\n\n<li>Create and update documentation for technical processes.<\/li>\n\n\n\n<li>Created update and installation scripts for new and deployed devices across the enterprise.<\/li>\n<\/ul>\n\n\n\n<p><em><strong>Technical Support Specialist<\/strong><\/em><br><em>Lexicon, Maryland Heights, Missouri<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide IT support to Cordell &amp; Cordell offices globally via phone, email, and remote software.<\/li>\n\n\n\n<li>Troubleshoot technical issues with hardware and software both in person and remotely.<\/li>\n\n\n\n<li>Find resolutions to problems with or without documentation for the problems.<\/li>\n\n\n\n<li>Record issue resolutions to improve processes going forward.<\/li>\n\n\n\n<li>Train new employees on the use of our standard software and IT equipment.<\/li>\n\n\n\n<li>Travel to other offices as needed to set up and test specialized equipment.<\/li>\n<\/ul>\n\n\n\n<p><em><strong>IT Help desk, tier 1<\/strong><\/em><br><em>Red Roof Inn, New Albany, Ohio<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide IT support to inns across the country via phone, email, and remote software.<\/li>\n\n\n\n<li>Test and troubleshoot proprietary software when a location calls.<\/li>\n\n\n\n<li>Use established methods as well as my own personal knowledge to resolve issues.<\/li>\n\n\n\n<li>Record issues and how they are resolved to ensure future issues may be more easily resolved.<\/li>\n\n\n\n<li>Worked unsupervised for a large amount of time.<\/li>\n<\/ul>\n\n\n\n<p><em><strong>IT Technician<\/strong><\/em><br><em>Peak Systems Inc., Various operating locations in central Ohio<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up various technology and systems in varying locations for large companies.<\/li>\n\n\n\n<li>Test and troubleshoot computers\/phones\/etc. and repair or replace trouble components.<\/li>\n\n\n\n<li>Travel to new locations to provide support as needed.<\/li>\n\n\n\n<li>Provide direct support to customers after new technology is put in place to ensure a smooth transition after changes for company employees.<\/li>\n<\/ul>\n\n\n\n<p><em><strong>Fraud specialist, New Account Screening and Electronic Money Movement<\/strong><\/em><br><em>JPMorgan Chase &amp; Co., Columbus, OH<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Investigated customer spending patterns to determine if fraudulent activity has taken place.<\/li>\n\n\n\n<li>Filed reports on suspicious activity that required further investigations.<\/li>\n\n\n\n<li>Reviewed customer documents on file to ensure accounts were properly opened.<\/li>\n\n\n\n<li>Identified and reported emerging fraud trends to prevent losses to the bank.<\/li>\n\n\n\n<li>Created training aids for new employees.<\/li>\n\n\n\n<li>Took care of department technology set up and movement when the location changed.<\/li>\n<\/ul>\n\n\n\n<p><em><strong>Account Manager<\/strong><\/em><br><em>Discover Financial Services, New Albany, OH<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintained card member accounts, ensured information was accurate and up to date.<\/li>\n\n\n\n<li>Assisted customers with any questions\/concerns about their account.<\/li>\n\n\n\n<li>Deescalated any upset customers and ensured they were satisfied with their service.<\/li>\n\n\n\n<li>Recorded information about the reason for customer calls and any complaints.<\/li>\n<\/ul>\n\n\n\n<p><strong>Additional Skills<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experienced in Microsoft office suite<\/li>\n\n\n\n<li>Clear and concise communication<\/li>\n\n\n\n<li>Patient with both technology and individuals<\/li>\n\n\n\n<li>Very observant and detail oriented<\/li>\n\n\n\n<li>Extensive problem solving experience<\/li>\n\n\n\n<li>Highly adaptive to new scenarios<\/li>\n\n\n\n<li>Data center and networking experience<\/li>\n\n\n\n<li>Effective working in groups<\/li>\n\n\n\n<li>Experience with multiple operating systems<\/li>\n\n\n\n<li>Experience troubleshooting and fixing technical issues<\/li>\n\n\n\n<li>Server maintenance experience<\/li>\n\n\n\n<li>Capable of balancing multiple workloads at once<\/li>\n\n\n\n<li>Experience with programming language basics using Python, Bash, Powershell, etc.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-x-large-font-size\"><strong>Education<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>Johnstown Monroe High School<\/em><br>Johnstown, OH &#8211; Graduated 2012<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Professional Experience This is a text version of my resume. For employers who would like a PDF copy with additional details, feel free to reach out to me at kevin@kevinpaider.com and I can provide a copy. Systems AnalystRobert Half, Marysville, Ohio Data Center Operations EngineerAkkodis, New Albany, Ohio Production Support AnalystInsight Global, Newark, Ohio Technical&hellip; <a href=\"https:\/\/kevinpaider.com\/?page_id=2\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Resume<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry","without-featured-image"],"_links":{"self":[{"href":"https:\/\/kevinpaider.com\/index.php?rest_route=\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kevinpaider.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kevinpaider.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kevinpaider.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kevinpaider.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":12,"href":"https:\/\/kevinpaider.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":137,"href":"https:\/\/kevinpaider.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/137"}],"wp:attachment":[{"href":"https:\/\/kevinpaider.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}